Technology: Ex-Offenders Need Tech Training

an ex-offender using the internet
One of Guggenheim's students uses the computer to search online.]

Guggenheim teaching ex-offender on computer.
Guggenheim teaches an ex-offender how to use a computer.

“I’m an individual that wants to try and get ahead in life,” said Hymine, 53, an ex-felon who reentered society in 1992 after spending a year in prison for a drug possession.

His story illustrates the difficulties and inequalities ex-offenders face upon returning to society.

Hymine is a veteran.  He served in the Army and the Army Reserves from 1977 to 1989.  He is also well educated.  He received a bachelor’s degree in political science from Cheyney University in 1987. In 2006 he returned to Cheyney and received his master’s in public administration.  In addition he is currently working on his doctorate in human services through an online program.

Even with his impressive resume, Hymine finds getting employment challenging. “I have one little smear and they treat me like I ain’t shit,” Hymine said.

Expectations of Employment Graph
A 2006 study by the Urban Institute found that prisoners are very optimistic about their employment prospects after prison.

Upon his return from prison, Hymine went to work at a supermarket for five years.  “My supervisor would tell me, ‘You’re an ex-offender and you’re never gonna get a better job,’” Hymine recalled.

After leaving the supermarket, Hymine went to work at St. Gabriel’s Hall at New Morgan Academy, and the Pennsylvania Clinical School, where he helped at-risk youths.

Hymine has been unemployed since 2005, and believes that his criminal record is preventing him from getting a reasonable position with reasonable pay.

Susan Guggenheim, who runs a ex-offender technology training program, said, “The society at large needs to get over this thing of penalizing ex-offenders twice, once during their period of incarceration and forever after when they come out.”

Hymine is tired of the inequality and refuses to settle for just any job. “They try to underpay you,” he said. He wants a position that looks past his record, treats him as an equal, and pays him based on his education and experience.

Matty Hart, the national director for public engagement at Solutions for Progress, a public policy technology company, said, “Ex-offenders are being filtered out because they’re felons.” To give themselves more job opportunities ex-offenders need to have basic technology and education skills. “Ex-offenders need access to high-level, high-quality tech training,” according to Hart.

Believing there is no such thing as too much education, knowledge and training, Hymine has gone through numerous re-entry programs.  When asked why he keeps going he simply shrugged his shoulders and said, “Why not?”

“Ex-offenders try to do the right thing, but give up because they don’t have the support,” Hymine said. “If I didn’t have the support I had, I would have been the same way.”

Guggenheim’s computer training class was one source of support Hymine had after returning to Cheyney University in2006. In Guggenheim’s class Hymine learned basic computer skills from using the internet to Microsoft Word.

“There is a gap in time and a gap in training, when they went in technology was at a certain point, and when they come out its radically different because of the speed technology develops,” said Guggenheim.

At first, Hymine struggled with computers in his college classes. However, after attending Guggenheim’s program he feels confident on a computer. “Her class helped me be independent,” he said.

The basic computer skills Guggenheim teaches are important for ex-offenders to find work. “These are basic skills in the workplace that everyone has to have,” said Hart. He notices that technology is unavoidable, and most businesses utilize some sort of computer technology.

“The biggest disadvantage ex-offenders have is two-fold; they do not have computers, and they do not have broadband access, so they’re basically crippled,” said Guggenheim.

Computer skills are also used to find work. Hymine said he went online to CareerBuilder to search for jobs. “This time last year I was applying for six or seven jobs a day,” he said.

Guggenheim has worked in several groups helping ex-offenders create online resumes using job search Web sites. She said, “The problem is that there is always that question, regardless of your crime, regardless of how long ago it happened, it always says, ‘have you ever been convicted of a crime?’”

an ex-offender using the internet
One of Guggenheim's students uses the computer to search online.

Hymine is passing on the expertise that Guggenheim gave him in his volunteer work at the National Center for Children and Families. There he helps ex-offenders put together their resumes, which they can post online. Hymine also teaches them basic computer skills, such as copying and pasting, using flash drives and searching the Web.

There are also other ways ex-offenders can utilize online technology. Hart believes it is good for ex-offenders to harness social networking sites to connect with employers. “Just establish yourself on the web,” he said. If an employer sees someone has a professional online profile, it shows they’re up to speed. “When someone reaches out to me, the first thing I do is check their Facebook or LinkedIn profile,” said Hart.

Hymine is currently waiting for his pardon, which will expunge his felony record. “All it does is cover it up, and it only shows up again if you get in trouble,” said Hymine. He believes there is a good chance he will receive the pardon because it has been about 20 years since his conviction and he has stayed out of trouble.  In addition, he has six letters of recommendation, including one from Guggenheim.

Hymine expects that, “after the pardon everyone is going to want to be my friend,” due to his extensive education and impressive resume. After the pardon he anticipates that he will have no further difficulties finding employment.

The map below highlights some of the programs available to ex-offenders. Roll over the stars for more information.
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  1. I have been to impact, I am off of parole and I have been turned down from employment due to my record. I am only 26 and dont know where to to go to turn my life around. I can work a computer and have many skills from previous employments. I just need one person/company willing to give me a second chance. Email me if you can help.

  2. Really good post. Establishing a positive online presense is a necessity these days and utilizing social networks to aid your job search is a big plus. Unfortunately, second chances don’t come by to often so when you find one, make sure you capitalize on it. I help felons get their foot in the door and offer tips and tools at Go Phightin Phils!

  3. Aramark is a good place to start. Half the management is ex felon. I started as a pot washer and after several months thought I wanted better and landed a job with a mom and pop flower delivery florist service. Stayed there until I had a stroke recovered and got a job with a after school program. Presently I run a computer based testing service and I still want better. I did five to ten at a PA prison called Camp Hill. Even in there I excelled and spent my time educating under 21 year old inmates as a para teacher.I had the audacity to use my supervisor for reference. Although I made it blurry as to if I was an inmate or state employee. So stay positive you will get something. Get your cdl buy a weed wacker and lawn mower just keep it moving.

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